ARTICLE 9 – RIGHT OF WITHDRAWAL

In accordance with current legal provisions, the Customer has a period of fourteen (14) days from the receipt of the Product to exercise his right of withdrawal from the Seller, without having to justify reasons or pay penalties, for the purpose of exchange or refund, provided that the Products are returned in their original packaging and in perfect condition, without undue delay and at the latest within fourteen (14) days following the notification to the Seller of the Customer's decision to withdraw.

Returns must be made in their original and complete condition (packaging, accessories, instructions, etc.) allowing them to be put back on the market in new condition, accompanied by the purchase invoice.

Damaged, soiled, or incomplete Products will not be accepted.

The right of withdrawal can be exercised using the form below or any other unambiguous statement expressing the Customer's desire to withdraw.

In the event of exercise of the right of withdrawal within the aforementioned period,only the price of the purchased Product or Products will be refunded. Delivery costs, as well as any taxes and customs fees associated with returns,are the responsibility of the customer.Once the customer has notified his intention to return the product by email, a DHL return label will be sent to him to facilitate the return procedure. The refund will be adjusted by deducting the cost of the return as well as customs and tax fees from the initial amount of the order.We are unable to predict in advance the amount of any customs fees, taxes, and shipping costs.The cost will be determinedupon arrival of the package at our warehouses.Customs duties and taxes are not automatically charged;an estimateof the shipping costs will be communicated to you by email.The invoice will include the cost of the return as well as any customs and tax fees,in the event that the customer resides internationally and chooses our DHL business partner for the return.However,the customer is free to select his own return method while bearing the costs of taxes and customs that apply to him. The refund of the total amount of the initial order will be made upon receipt of the package, provided that all accessories and products are intact. We take no responsibility in case of loss of the package during its delivery. The refund will be made within fourteen (14) days from the notification to the Seller of the withdrawal decision, subject to the proper receipt by the Seller of the returned Products.