The lifespan of your hair extensions largely depends on how well they are maintained. With proper care, they can last several years (sometimes more than 4 years). To preserve their shine, luster, shape, and style, we highly recommend using our satin storage bags.

It's important to gently brush your hair extensions before and after each use to prevent breakage and shedding. Start brushing from the ends and work your way up to the roots for best results.

Our hair extensions are low-maintenance, making them easy to brush and detangle with gentle care. Keeping your extensions moisturized and nourished is essential to preserve their beauty and extend their lifespan. Consistent care is recommended to maintain their quality, treating them with the same attention as your own natural hair.

We recommend washing and conditioning every ten days, gently detangling the hair—preferably while damp. Allow the extensions to air-dry flat whenever possible, and minimize the use of heat to protect the hair fiber. Finally, do not stretch your wigs if you wish to avoid enlarging the cap, as this may alter their original fit and shape.

Our extensions are crafted from 100% human Raw hair, allowing you to dye them up and use hair products, water, and heat. It is the best quality on the market.

However, we advise against swimming or sleeping with your hair extensions as it may cause discomfort.

To preserve the natural texture and extend the lifespan of your extensions we strongly recommend avoiding heat styling as much as possible.

Heat, bleach, and chemicals are not forbidden, but they significantly reduce longevity and may alter the fiber.

Fama Hair Couture cannot be held responsible for damage caused by heat, bleach, color services, or any alteration of the natural texture.

Our hair extensions are suitable for both beginners and experts. We specialize in designing innovative products that are easy to apply, whether you're doing it yourself or with professional assistance.

For first-time buyers, we recommend our Secret Wigs. Additionally, you can find tutorials on our social media pages @famahaircouture to guide you through the process.

We are doing everything we can to pamper each of you and handle every order with the utmost care. At Fama Hair Couture, every detail matters, and we want to offer you an exceptional experience. 

PROCESSING AND SHIPPING TIME

Processing:
Order processing: 7 to 15 business days before shipping, to ensure meticulous attention to every order. (may be reduced to 1–2 business days during certain periods). Orders are not processed on weekends and holidays.

Standard shipping: 
5 to 7 business days after shipment

Express shipping:
1 to 3 business days after shipment

IMPORTANT - SHIPPING ≠ PROCESSING TIME
All orders require a signature upon delivery. No refunds will be issued for refused or unclaimed packages.

Processing time is the time needed to prepare your order before it is shipped (order verification, quality control, packaging). No order is shipped before this step is completed. Standard processing time: 7–15 business days before shipment, depending on demand (may be reduced to 1–2 business days during certain periods).

Shipping time refers only to the delivery transit time after the order has been prepared and dispatched, according to the shipping method selected at checkout.

*International orders may experience delays; please email info@famahaircouture.com for updates.

Because our pieces are hygiene sensitive, all sales are final. That said, unused and unaltered items may be returned for store credit within 7 days of delivery. For complete details, please refer to our Returns Policy.

Once your returned item arrives and is confirmed in resalable condition, your store credit is issued, usually within a few business days. Store credit holds no cash value. If you have any questions, email info@famahaircouture.com.

We are not responsible for any lost, stolen, or damaged items. Customers must file a claim directly with the appropriate shipping company. For refund inquiries, customers should promptly contact the company and follow their procedures for potential refunds.

To keep fulfillment fast, we begin processing orders the moment they're placed. Therefore, orders cannot be cancelled once they have been placed. Because of this, we're unable to modify, cancel, or change the shipping address on an order once it's been submitted. Please review everything carefully before checkout.